Frequently Asked Questions (FAQ)
Welcome to the ABC Child Care & Learning Center FAQ. Below are answers to some of the most common questions families have about our programs, enrollment process, safety measures, and more.
General Information
What ages of children do you accept?
We provide care for children from 6 weeks to 12 years old, including infants, toddlers, preschoolers, and school-age children.
Where are you located?
We are conveniently located at 301 East Boundary Street, Eufaula, AL 36027.
What are your hours of operation?
Our center is open Monday through Friday, from 7:00 AM to 6:00 PM. We are closed on major holidays and follow a posted holiday schedule. (Click here to view Holiday Schedule)
Are you licensed and accredited?
Yes. ABC Child Care & Learning Center is fully licensed by the Alabama Department of Human Resources (DHR) and adheres to all state regulatory and safety guidelines.
Enrollment & Tuition
How do I enroll my child?
You can easily begin the enrollment process by completing our Online Enrollment Form. Once submitted, a member of our team will follow up with you to confirm next steps.
Is there a registration fee?
Yes. A one-time registration fee is due at the time of enrollment. Please contact us for current rates and specials.
What are your tuition rates?
Tuition rates vary by age group and program schedule. Please contact us directly for the most accurate tuition information based on your child’s needs.
Do you offer part-time or drop-in care?
We primarily offer full-time care. Part-time availability may vary depending on age group and current enrollment capacity. Please inquire with our team for availability.
Health, Safety & Security
What safety measures are in place at your center?
Our facility features secured entrances, monitored access, and strict sign-in/out protocols. All staff undergo regular background checks, and emergency drills are conducted routinely.
How do you handle illnesses or health concerns?
Children showing signs of contagious illness are not permitted to attend. If your child becomes ill during the day, we will contact you immediately. A return-to-care policy is in place to ensure the health of all children and staff.
Do you administer medication?
Yes, with proper authorization. Parents must complete a Medication Authorization Form, and all medications must be in original packaging with clear labeling.
What are your COVID-19 protocols?
We continue to follow guidance from local health authorities and the CDC. Enhanced cleaning, handwashing routines, and exclusion policies are maintained to reduce the spread of illness.
Curriculum & Daily Activities
What curriculum do you follow?
We follow a developmentally appropriate curriculum that supports early learning across social, emotional, cognitive, and physical domains. Activities include art, music, story time, outdoor play, and hands-on discovery.
Do you provide meals and snacks?
Yes. We offer nutritious meals and snacks in accordance with USDA guidelines. Please let us know about any allergies or dietary restrictions during enrollment.
What does a typical day look like?
Each age group follows a structured daily schedule that includes circle time, learning activities, free play, meals, naps, and outdoor time.
Do you go outside every day?
Yes—weather permitting, children enjoy outdoor play at least twice a day, which is essential for gross motor development and social engagement.
Staff & Qualifications
What qualifications do your teachers have?
Our staff meets all state licensing requirements and many have specialized training in early childhood education. All caregivers undergo CPR and First Aid certification, background checks, and ongoing professional development.
How are staff trained on safety and child development?
Staff participate in regular in-service training, including topics like child development, behavior management, health protocols, and emergency preparedness.
School-Age & Summer Programs
Do you offer before and after-school care?
Yes. We offer before and after-school care for school-age children up to 12 years old. Transportation may be available to and from certain local schools—please contact us to confirm.
What do children do in the after-school program?
Our after-school program includes creative activities, physical play, and social time in a safe, structured environment.
Do you offer summer programs?
Yes. Our Summer Program features fun, educational themes with field trips, enrichment activities, and plenty of outdoor play. Enrollment typically opens in early spring.
Parent Communication & Involvement
How will I know how my child is doing?
We maintain open lines of communication through parent-teacher conferences, and optional progress updates. You are always welcome to check in with our staff.
Can I visit the center during the day?
Yes. We have an open-door policy for enrolled families. However, for safety, all visitors must check in at the front office and follow security procedures.
How do I update my contact or emergency information?
Please notify us immediately if your contact information changes. You may update records through our front office or via the online parent portal if applicable.
Policies & Other Information
What is your holiday or inclement weather policy?
We follow a posted Holiday Schedule and may close or adjust hours during severe weather for safety. Notifications will be sent via email, text, or our parent app.
What is your policy on late pick-ups?
Late pick-ups will result in a late fee as outlined in our enrollment agreement. Please contact us if you’re running late—communication helps us plan accordingly.
What if I need to withdraw my child?
We require a written two-week notice prior to withdrawal. Final tuition payments and transition plans will be coordinated with you directly.
Who can I contact with questions about enrollment or center policies?
Please contact the Center Director directly at abckids34@gmail.com or call us during business hours. We're happy to assist you.